Privacy policy
Hilom Spa
Who we are
Hilom Spa runs this booking site. We are responsible for the personal information you give us when you book. Contact us about it at 0917 555 0142, or visit us at 2F, 32nd St corner 5th Ave, Bonifacio Global City, Taguig.
What we collect
- Your name and mobile number, and your email if you give it.
- Your booking: what you booked, when, for how many, and any note you add.
- Payments: the deposit or payment you make, and a photo of your transfer if you send one.
- How you found us (the link or ad you came from) and basic visit statistics, so we know what works.
Why we use it
- To hold, confirm and manage your booking, and to contact you about it (confirmations, reminders and changes by SMS or email).
- To take and refund deposits and payments.
- To ask how your visit went, and to tell you about offers. You can ask us to stop these messages at any time.
Who else handles it
We use booked.run to run bookings; it stores and processes your information only on our instructions. Payment providers process payments, and message providers deliver our texts and emails. We don't sell your information.
How long we keep it
As long as we need it for your bookings, our records and the law (for example tax records). Ask us and we'll delete what we don't have to keep.
Your rights
Under the Data Privacy Act of 2012 you have the right to be informed, to access and correct your information, to object, to have it erased or blocked, to data portability, and to claim damages. Contact us at 0917 555 0142, or visit us at 2F, 32nd St corner 5th Ave, Bonifacio Global City, Taguig to use them. You can also complain to the National Privacy Commission (privacy.gov.ph).